About & Policies

About me

Hi! My name is des, also known as fawnpaws, and I created this shop because my dream has always been to be a full time artist.

I love working with a large variety of mediums with my favourites being colored pencil and polymer clay.

I create with the intention of expression and because it brings me joy. In return I adore seeing people enjoying my work just as much as me which is what helps me continue to create.

Thank you so much for visiting my little world. It means so much to me. If you want to see more of me or my work you can wonder along any of my socials like YouTube where I post vlogs. xoxo

-*.~

Refunds & Return Policy

   Refunds
If something happens to your order during the shipping process I cannot refund you but I am willing to replace your items to the best of my ability!

Please get in touch with me as soon as possible once something happens!!

Also, keep in mind that I am just a solo small business, so this process might be a little time-consuming, etc.


   Returns
I do not except returns.

Shipping Details

- I happily now ship worldwide! Please refer to the cart to get an accurate shipping estimate.

I try to keep my shipping as fair as possible. I charge shipping to cover the cost of shipping your order and that's all. I don't include shipping in the price of my products already.

I price my shipping on weight because the heavier it is, the more it will cost.


- I only ship Mon-Fri and shipping takes about 3-7 days in the United States and 1-4 weeks internationally.

I ship orders within a week of receiving them. If it's been a while and you still haven't received your order, please contact me!!

I also will 100% leave a custom note or do gift wrapping as well for free of charge for special occasions!!! Please leave this in my notes section so I can add it to your order!

FAQ

- I can't find where to leave a note or instructions??

1. Go to checkout on your order
2. Click on your order summary

You should then be able to access the notes box :]